This 5 hour, in-person workshop is designed to help CHSP-funded aged care providers review and strengthen their Quality Management System. You’ll walk away with practical tools, peer insights and a clearer pathway to embedding quality and continuous improvement across your organisation.
Why attend?
Whether you're just starting to build your quality system or want to check how your current framework stacks up, this workshop will support you to:
Reduce the stress and scramble before audits
Build a culture of quality and improvement
Ensure your systems align with the strengthened Aged Care Quality Standards
Improve outcomes for older people in your care
What we’ll cover
The building blocks of a strong Quality Management System
How to integrate the strengthened Aged Care Quality Standards into everyday work
Tools and frameworks to support continuous improvement
Real-world examples and case studies
Tips for gaining staff buy-in and building capability
Internal audit readiness checklist
What to expect from external audits—and how to prepare
We’ll also give you time to reflect, share, and commit to a few key actions that will make a difference back at your organisation.
Hands-on and practical
You’ll have the opportunity to review and workshop some of your own documents, so please bring along what you can (see list below). If you don’t have them yet, that’s completely fine –you’ll still benefit from the activities and resources.
What to bring (if you have them):
Your organisation’s Quality Management System or map
Strategic or business plan
Care/clinical governance framework
Risk framework or risk appetite statement
Care/clinical indicators
Who should attend
Managers, CEOs, quality and compliance leads from CHSP-funded aged care
Staff from smaller CHSP providers – strongly encouraged
Board members welcome
Cost
Provided at no cost to CHSP-funded aged care providers
Meet your Facilitator
Beth Scott – Quality Service Improvement
Beth brings deep experience from the public health and community aged care sectors. She now works as a consultant, coach and auditor, helping organisations turn their systems into real-world improvements. Her sessions are challenging, engaging, and outcome-focused.
Presented by
The SSD Connect Alliance in partnership with the Sunraysia Sector Support and Development Network
Important
Some organisations have strict email filters that may block event-related emails from Humanitix. To ensure you receive event communications, please:
1. Check your spam or junk folder.
2. Ask your IT team to whitelist/allow these details:
Email address: campaigns@humanitix.com, order@humanitix.com
Email domain: email-campaigns.humanitix.com
Email Server IPs: 198.244.54.51; 159.135.226.224
We’re also holding this workshop in Swan Hill on 28 May
Although funding for this event has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.