We've made a free, on-demand online course that shows people who work in aged care how to film and finish a simple interview video on their phone.

Join us at lunchtime for 45 minutes to see what's in the course and ask anything you like.

This workshop is for aged care providers registered only in Categories 1–3.

This workshop is for aged care providers registered in Category 4 and/or Category 5, with or without registration in Categories 1–3.

If your organisation is registered only in Categories 1–3, go to Registration renewal readiness workshop – Categories 1–3.

Celebrating progress. Confronting challenges. Leading change together.

Join fellow CHSP and Support at Home-funded aged care providers for a practical forum marking 200 days since the Aged Care reforms took effect on 1 November 2025.

Build confidence to respond safely and effectively

Hoarding and environmental neglect are complex issues that affect individuals, families, neighbours and the broader community. These situations often require sound judgement, clear communication and coordinated action across services.

This practical workshop will help you recognise, assess and respond in ways that are safe, respectful and grounded in real-world practice.

Trauma-aware & healing-informed practice has been identified by the Royal Commission into Aged Care Quality & Safety as an approach that requires strengthening in our sector. It is embedded in the new Aged Care Act, the strengthened Quality Standards & the Statement of Rights.

This full-day in-person workshop builds the capability of aged care teams to embed trauma-aware & healing-informed practices across the client journey.

This hands-on workshop will help CHSP and Support at Home-funded providers use AI safely and confidently, with a focus on privacy, accuracy, ethical use and human review.

You’ll practise using AI tools with aged care scenarios and leave with prompts, templates and practical examples you can use in your day-to-day work.

Join us in person for a practical workshop. Build understanding of the My Aged Care assessment process and service navigation. Strengthen local referral pathways and connect with others doing similar work across the sector.

Join us for a day of connection, practical ideas and useful insights as we shine a spotlight on allied health in aged care.

If you work in CHSP and Support at Home-funded allied health, this forum is a valuable opportunity for you and your team to connect with sector colleagues, hear current thinking and support your organisation to implement the new aged care system.

This interactive webinar supports CHSP providers and their volunteer workforce to understand and demystify the aged care reforms — including how the Aged Care Act 2024 will shape service delivery.

In this practical, one hour online session, you’ll strengthen your understanding of dignity of risk – what it means for CHSP and Support at Home-funded aged care and how to apply it when supporting people living with dementia.

Build confidence to respond safely and effectively

Hoarding and environmental neglect are complex issues that affect individuals, families, neighbours and the broader community. These situations often require sound judgement, clear communication and coordinated action across services.

This practical workshop will help you recognise, assess and respond in ways that are safe, respectful and grounded in real-world practice.

Confident conversations. Clear decisions. Safer care.

Sensitive conversations are part of everyday aged care practice. They can involve distress, reluctance, risk or changing needs. Staff need to communicate clearly and respectfully while supporting older people to stay in control of their choices.

This full day professional learning experience is designed for CHSP and Support at Home-funded organisations seeking to strengthen culturally safe practice with Aboriginal Elders and communities. 

Trauma-aware & healing-informed practice has been identified by the Royal Commission into Aged Care Quality & Safety as an approach that requires strengthening in our sector. It is embedded in the new Aged Care Act, the strengthened Quality Standards & the Statement of Rights.

This full-day in-person workshop builds the capability of aged care teams to embed trauma-aware & healing-informed practices across the client journey.

Add your voice to a united Victorian submission to the Support at Home Senate Inquiry

Supporting people living with dementia in social support groups can be rewarding, but it can also bring complex challenges. This workshop offers a practical space to explore changed behaviours, support planning, communication and decision-making when needs become more complex. You’ll leave with ideas and strategies to support your work and your service.

Build essential, accredited skills for safely handling, preparing and storing food to prevent contamination and food-borne illnesses.

This training is for volunteers and staff working in CHSP and Support at Home-funded aged care.

Supporting people living with dementia in social support groups can be rewarding, but it can also bring complex challenges. This workshop offers a practical space to explore changed behaviours, support planning, communication and decision-making when needs become more complex. You’ll leave with ideas and strategies to support your work and your service.

This practical masterclass is designed for leaders supporting teams through ongoing uncertainty and reform. It explores how recognising change fatigue can help leaders reduce pressure, create clarity and guide more constructive team behaviour.

Trauma-aware & healing-informed practice has been identified by the Royal Commission into Aged Care Quality & Safety as an approach that requires strengthening in our sector. It is embedded in the new Aged Care Act, the strengthened Quality Standards & the Statement of Rights.

This full-day in-person workshop builds the capability of aged care teams to embed trauma-aware & healing-informed practices across the client journey.

A practical introduction to The Responsible Persons Toolkit.
Learn what’s included and how it can help you manage responsible person obligations with confidence.

This full-day, in-person workshop for First Nations aged care providers has been developed in consultation with Aunty Vicki Walker.

Add your voice to a united Victorian submission to the Support at Home Senate Inquiry

Understand the latest guidance on financial hardship under Support at Home. This practical online session will help in-home aged care providers manage contribution discussions, non-payment and continuity of care with confidence, compassion and compliance in mind.

Add your voice to a united Victorian submission to the Support at Home Senate Inquiry

Add your voice to a united Victorian submission to the Support at Home Senate Inquiry

Join this one-hour webinar to strengthen your understanding of supported decision-making and how it can be applied in everyday practice, including when supporting people living with dementia in the community.