All Events
Trauma-Aware & Healing-Informed Practice for First Nations Providers
This full-day, in-person workshop for First Nations aged care providers has been developed in consultation with Aunty Vicki Walker.
Get started with The Responsible Persons Toolkit
A practical introduction to The Responsible Persons Toolkit.
Learn what’s included and how it can help you manage responsible person obligations with confidence.
Trauma-Aware and Healing-Informed Practice
Trauma-aware & healing-informed practice has been identified by the Royal Commission into Aged Care Quality & Safety as an approach that requires strengthening in our sector. It is embedded in the new Aged Care Act, the strengthened Quality Standards & the Statement of Rights.
This full-day in-person workshop builds the capability of aged care teams to embed trauma-aware & healing-informed practices across the client journey.
Leading through change fatigue: Building confidence & guiding team behaviour
This practical masterclass is designed for leaders supporting teams through ongoing uncertainty and reform. It explores how recognising change fatigue can help leaders reduce pressure, create clarity and guide more constructive team behaviour.
Supporting people with dementia in social support groups
Supporting people living with dementia in social support groups can be rewarding, but it can also bring complex challenges. This workshop offers a practical space to explore changed behaviours, support planning, communication and decision-making when needs become more complex. You’ll leave with ideas and strategies to support your work and your service.
Hygienic Practices for Food Safety
Build essential, accredited skills for safely handling, preparing and storing food to prevent contamination and food-borne illnesses.
This training is for volunteers and staff working in CHSP and Support at Home-funded aged care.
Supporting people with dementia in social support groups
Supporting people living with dementia in social support groups can be rewarding, but it can also bring complex challenges. This workshop offers a practical space to explore changed behaviours, support planning, communication and decision-making when needs become more complex. You’ll leave with ideas and strategies to support your work and your service.
Support at Home Senate Inquiry Roundtable | First Nations provider
Add your voice to a united Victorian submission to the Support at Home Senate Inquiry
Trauma-Aware and Healing-Informed Practice
Trauma-aware & healing-informed practice has been identified by the Royal Commission into Aged Care Quality & Safety as an approach that requires strengthening in our sector. It is embedded in the new Aged Care Act, the strengthened Quality Standards & the Statement of Rights.
This full-day in-person workshop builds the capability of aged care teams to embed trauma-aware & healing-informed practices across the client journey.
Gathering on Country, caring for Elders: A day of listening, learning & respect
This full day professional learning experience is designed for CHSP and Support at Home-funded organisations seeking to strengthen culturally safe practice with Aboriginal Elders and communities.
Strengthening care management conversations & decision-making
Confident conversations. Clear decisions. Safer care.
Sensitive conversations are part of everyday aged care practice. They can involve distress, reluctance, risk or changing needs. Staff need to communicate clearly and respectfully while supporting older people to stay in control of their choices.
Understanding hoarding & environmental neglect in practice
Build confidence to respond safely and effectively
Hoarding and environmental neglect are complex issues that affect individuals, families, neighbours and the broader community. These situations often require sound judgement, clear communication and coordinated action across services.
This practical workshop will help you recognise, assess and respond in ways that are safe, respectful and grounded in real-world practice.
Internal auditing masterclass – strengthening governance
Build confidence in internal audits that support real improvement. Join this practical masterclass for CHSP and Support at Home-funded aged care providers.
Dementia & Dignity of Risk
In this practical, one hour online session, you’ll strengthen your understanding of dignity of risk – what it means for CHSP and Support at Home-funded aged care and how to apply it when supporting people living with dementia.
Demystifying the aged care reforms webinar
This interactive webinar supports CHSP providers and their volunteer workforce to understand and demystify the aged care reforms — including how the Aged Care Act 2024 will shape service delivery.
Allied Health in Aged Care Forum 2026
Join us for a day of connection, practical ideas and useful insights as we shine a spotlight on allied health in aged care.
If you work in CHSP and Support at Home-funded allied health, this forum is a valuable opportunity for you and your team to connect with sector colleagues, hear current thinking and support your organisation to implement the new aged care system.
200 days in: CHSP & Support at Home providers making it work
Celebrating progress. Confronting challenges. Leading change together.
Join fellow CHSP and Support at Home-funded aged care providers for a practical forum marking 200 days since the Aged Care reforms took effect on 1 November 2025.
Support at Home Senate Inquiry Roundtable | Mainstream provider #3
Add your voice to a united Victorian submission to the Support at Home Senate Inquiry
Support at Home: Navigating financial hardship in practice
Understand the latest guidance on financial hardship under Support at Home. This practical online session will help in-home aged care providers manage contribution discussions, non-payment and continuity of care with confidence, compassion and compliance in mind.
Support at Home Senate Inquiry Roundtable | Mainstream provider #2
Add your voice to a united Victorian submission to the Support at Home Senate Inquiry
Support at Home Senate Inquiry Roundtable | Mainstream provider #1
Add your voice to a united Victorian submission to the Support at Home Senate Inquiry
Supported decision-making in practice
Join this one-hour webinar to strengthen your understanding of supported decision-making and how it can be applied in everyday practice, including when supporting people living with dementia in the community.
Sensitive Conversations: Toolkit Facilitator Workshop
Build your team’s capability to lead sensitive, culturally safe conversations with older clients.
Join us for a full-day, in-person workshop designed for CHSP and Support at Home team leaders, coordinators and managers. This practical session introduces the new Sensitive Conversations Toolkit – a resource to help your team engage respectfully, confidently and safely in challenging conversations with older people.
Building confidence when everything is changing: Finding focus & certainty
This workshop has been developed in response to the support needs identified by leaders who attended our recent 100 Days In forum.
This practical webinar gives leaders space to step back, reset and strengthen the leadership foundations that support confidence, perspective and steadiness during uncertainty.
Dementia & Dignity of Risk
In this practical, one hour online session, you’ll strengthen your understanding of dignity of risk – what it means for CHSP and Support at Home-funded aged care and how to apply it when supporting people living with dementia.
Trauma-Aware and Healing-Informed Practice
Trauma-aware & healing-informed practice has been identified by the Royal Commission into Aged Care Quality & Safety as an approach that requires strengthening in our sector. It is embedded in the new Aged Care Act, the strengthened Quality Standards & the Statement of Rights.
This full-day in-person workshop builds the capability of aged care teams to embed trauma-aware & healing-informed practices across the client journey.
Let’s Talk: Unpacking the Role of Registered Supporters
Join us for a focused, practical session exploring the role of Registered Supporters under the new Aged Care Act.
Demystifying the aged care reforms webinar
This interactive webinar supports CHSP providers and their volunteer workforce to understand and demystify the aged care reforms — including how the Aged Care Act 2024 will shape service delivery.
Hygienic Practices for Food Safety
Build essential, accredited skills for safely handling, preparing and storing food to prevent contamination and food-borne illnesses.
This training is for volunteers and staff working in CHSP and Support at Home-funded aged care.
Aboriginal & Torres Strait Islander Mental Health First Aid
This free, nationally accredited course equips participants with the confidence, skills and cultural understanding to support Aboriginal and Torres Strait Islander Elders who may be experiencing a mental health issue or crisis.
100 days in: Putting the new Aged Care Act into practice
Celebrating progress. Confronting challenges. Leading change together.
Join fellow CHSP ans Support at Home providers for a forum marking 100 days since the Aged Care Reforms took effect on 1 November 2025.
Sensitive Conversations: Toolkit Facilitator Workshop
Build your team’s capability to lead sensitive, culturally safe conversations with older clients.
Join us for a full-day, in-person workshop designed for CHSP and Support at Home team leaders, coordinators and managers. This practical session introduces the new Sensitive Conversations Toolkit – a resource to help your team engage respectfully, confidently and safely in challenging conversations with older people.
Trauma-Aware and Healing-Informed Practice
Trauma-aware & healing-informed practice has been identified by the Royal Commission into Aged Care Quality & Safety as an approach that requires strengthening in our sector. It is embedded in the new Aged Care Act, the strengthened Quality Standards & the Statement of Rights.
This full-day in-person workshop builds the capability of aged care teams to embed trauma-aware & healing-informed practices across the client journey.
Trauma-Aware & Healing-Informed Practice for First Nations Providers
This full-day, in-person workshop for First Nations aged care providers has been developed in consultation with Aunty Vicki Walker.
Trauma-Aware and Healing-Informed Practice
Trauma-aware & healing-informed practice has been identified by the Royal Commission into Aged Care Quality & Safety as an approach that requires strengthening in our sector. It is embedded in the new Aged Care Act, the strengthened Quality Standards & the Statement of Rights.
This full-day in-person workshop builds the capability of aged care teams to embed trauma-aware & healing-informed practices across the client journey.
Let’s Talk: Implementing CHSP Service Agreements Q&A
This 60-minute online discussion builds on our October session Let’s Talk: CHSP Service Agreements – but you don’t need to have attended to join.
It’s a space for you to share how things are going and learn from your peers.
Trauma-Aware and Healing-Informed Practice
Trauma-aware & healing-informed practice has been identified by the Royal Commission into Aged Care Quality & Safety as an approach that requires strengthening in our sector. It is embedded in the new Aged Care Act, the strengthened Quality Standards & the Statement of Rights.
This full-day in-person workshop builds the capability of aged care teams to embed trauma-aware & healing-informed practices across the client journey.
Trauma-Aware & Healing-Informed Practice for First Nations Providers
This full-day, in-person workshop for First Nations aged care providers has been developed in consultation with Aunty Vicki Walker.
Trauma-Aware and Healing-Informed Practice
Trauma-aware & healing-informed practice has been identified by the Royal Commission into Aged Care Quality & Safety as an approach that requires strengthening in our sector. It is embedded in the new Aged Care Act, the strengthened Quality Standards & the Statement of Rights.
This full-day in-person workshop builds the capability of aged care teams to embed trauma-aware & healing-informed practices across the client journey.
Sensitive Conversations Toolkit Launch
Join us for the online launch of the Sensitive Conversations Toolkit — a practical resource to support staff in delivering culturally responsive, trauma-aware and healing-informed care.
In just 45 minutes, you’ll learn how to use this structured toolkit to build your teams communication skills and align your practice with the strengthened Aged Care Quality Standards.
Let’s Talk: DEX Updates
Join us for an informative and interactive session unpacking the key changes in the Data Exchange (DEX) Dictionary (Stage 1) Version 2.0 and what they mean for CHSP reporting.
Governance & the New Aged Care Act
This free, 90-minute webinar is designed specifically for board members and executives. It will unpack the key reforms and explain what boards need to know to meet their legal duties and lead their organisations through this period of change.
Trauma-Aware and Healing-Informed Practice
Trauma-aware & healing-informed practice has been identified by the Royal Commission into Aged Care Quality & Safety as an approach that requires strengthening in our sector. It is embedded in the new Aged Care Act, the strengthened Quality Standards & the Statement of Rights.
This full-day in-person workshop builds the capability of aged care teams to embed trauma-aware & healing-informed practices across the client journey.
Implementing the new Whistleblower Provisions
Aged care providers must now establish clear, compliant systems to protect whistleblowers and respond appropriately to concerns.
In this practical online session, we’ll unpack provider responsibilities and offer step-by-step guidance to help you implement these protections in your organisation.
Let’s Talk: CHSP Service Agreements
Join us for an informative, interactive session focused on mandatory requirements for CHSP Service Agreements under the new Aged Care Act.
Support at Home: Navigating Financial Hardship
This practical, interactive session unpacks the financial hardship supplement – a key process designed to support people genuinely unable to contribute.
Empower Your Team to Perform & Thrive
Understand What Drives Behaviour – and Lead with Confidence
Join award-winning leadership expert Martin Probst for an engaging, hands-on workshop that will transform how you approach people, conversations and leadership challenges.