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Trauma-Aware and Healing-Informed Practice

  • Preston Conference Centre (Melbourne Polytechnic) 67 Cramer Street Preston, VIC (map)

Why is Trauma-Aware and Healing-Informed Practice important?

Trauma-aware and healing-informed practice has been identified by the Royal Commission into Aged Care Quality and Safety as an approach that requires strengthening in our sector. It is embedded in the new Aged Care Act, the strengthened Quality Standards and the Statement of Rights.

Trauma-aware and healing-informed practice is a compassionate and thoughtful approach to delivering support. It recognises that trauma can have a profound and lasting impact on how a person feels, thinks, behaves and relates to others.

What we’ll cover

This full-day, in-person workshop builds the capability of aged care teams to embed trauma-aware and healing-informed practices across the client journey.

Aligned with the new Aged Care Act and the Statement of Rights, this session moves beyond policy – offering practical strategies to support respectful, safe and culturally responsive care.

You’ll explore how trauma can shape the aged care experience, and how healing-informed approaches can support older people to feel safe, empowered and able to exercise their rights and choices.

This workshop is relevant for all in-home aged care settings – including services not formally assessed under the strengthened Quality Standards, but still required to meet the intent of the Aged Care Act.

What you’ll gain

By the end of this session, you’ll be able to:

  • Recognise how trauma-aware, healing-informed and culturally safe care must respond to the diverse and intersecting experiences of older people

  • Apply trauma-aware and healing-informed approaches across the client journey

  • Identify practical ways to bring the Statement of Rights to life at each stage of service delivery

  • Strengthen service delivery through person-centred, rights-based and trust-building practices

During the session you will:

  • Learn from your peers’ good practice

  • Hear about real-world scenarios

  • Have the opportunity to ask questions

Who Should Attend

Team leaders, co-ordinators, managers and clinicians working in CHSP or Support at Home-funded aged care

Cost 

This workshop is offered at no cost to CHSP and Support at Home-funded organisations

Catering 

Lunch and refreshments provided

Meet Your Facilitator

Dale Park – Diversity, Training and Consulting
Diversity Training and Consulting is a trusted provider of high-impact training and consultancy services across the private, public and not-for-profit sectors. They specialise in applying an intersectional lens to all aspects of their work – ensuring power, privilege and inequality are critically examined and meaningfully addressed.

Presented by

The SSD Connect Alliance

Act Now 

Places are limited – reserve yours today!


Important 

You’ll receive confirmation and event information from The SSD Connect Alliance via Humanitix. Some work email systems block these messages.

If you don’t receive: 

  • Your confirmation email within 30 minutes, or

  •  Your pre-event email 7 days before the event  

Check your spam/junk folder or talk to your IT team.

Ask them to allow emails from:


Funded by the Australian Government Department of Health, Disability and Ageing. Although funding for this event has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government. 

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Governance & the New Aged Care Act