Specialisation Verification

Overview

Specialisation Verification is a voluntary process that helps aged care providers stand out for the tailored support they offer to specific communities or groups.

Providers can apply to be recognised for their work with one or more of 9 identified groups – including culturally and linguistically diverse communities, LGBTI older people or those affected by homelessness.

Because each service outlet may have its own staff, clients and ways of working, each outlet must apply individually.

Verified outlets are listed on the My Aged Care website to support older Australians and their families to make informed choices when selecting care.

Key Resources

Specialisation Verification for aged care services

This webpage covers:

  • What is Specialisation Verification?

  • Why this is important

  • How to apply

  • Contact

Published by: Department of Health, Disability and Ageing

Go to Webpage

Towards Specialisation Toolkit

These videos and resources give information on how to become verified as a provider of specialised aged care services. They support you to understand the Specialisation Verification Framework and how it can benefit your organisation and the older people you work with.

The 8 videos focus on people and communities recognised as priority groups under the Aged Care Act 2024.

Created by: SSD Connect Alliance, Eastern SSD Partnership & Bayside City Council SSD.

Go to Toolkit

Specialisation Verification Framework

The Specialisation Verification Framework outlines how aged care providers can formally demonstrate their capability to deliver specialised services for diverse older Australians.

This resource includes:

  • Step-by-step guide to the verification process

  • Eligibility criteria and required documentation

  • Practical tips for preparing and submitting an application

  • How verified specialisations appear on My Aged Care

Created by: Department of Health, Disability and Ageing

Download Framework