Statement of Rights

Overview

The Statement of Rights replaces the Charter of Rights. To be registered, aged care providers must show they are delivering services that align with the Statement’s core values, including:

• Independence, autonomy and freedom of choice

• Empowerment and person-led support

• Equitable access to quality and safe services

• Respect for privacy and personal information

• Clear, respectful communication

• The right to raise concerns without fear of reprisal

What providers need to do

• Embed the Statement of Rights in everyday service delivery and care planning

• Provide a copy of the Statement to each older person receiving care, in their chosen language

• Engage with older people to make sure they understand their rights (there’s no need for a signature, but engagement must be documented)