Statement of Rights
Categories: 1-6
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Overview
The Statement of Rights replaces the Charter of Rights. To be registered, aged care providers must show they are delivering services that align with the Statement’s core values, including:
Independence, autonomy and freedom of choice
Empowerment and person-led support
Equitable access to quality and safe services
Respect for privacy and personal information
Clear, respectful communication
The right to raise concerns without fear of reprisal
What providers need to do
Embed the Statement of Rights in everyday service delivery and care planning
Provide a copy of the Statement to each older person receiving care, in their chosen language
Engage with older people to make sure they understand their rights (there’s no need for a signature, but engagement must be documented)
Key Resources
A new Aged Care Act for the rights of older people
Plain language fact sheet provides a summary of what rights older people have when accessing aged care services.
Created by: Department of Health, Disability and Ageing
Stakeholder toolkit to support communications with older people
Information and materials to help you inform older people, their families and carers about the Statement of Rights.
Created by: Department of Health, Disability and Ageing
Aged Care Act 2024 Statement of Rights – poster
Double-sided A3 poster which summarises what rights older people have when accessing aged care services. You can pin it up around your organisation, such as staff break rooms and bulletin boards.
Created by: Department of Health, Disability and Ageing
Rights-based Aged Care Act Video
This video explains what rights older people have when accessing aged care services. Available in a variety of languages and Auslan. You can also download a fact sheet
Created by: Department of Health, Disability and Ageing
Duraton: 4 min
Let’s yarn about changes to aged care – Supporting your rights and decisions
This short video is about the help available for Aboriginal and Torres Strait Islander Elders who need support to make aged care decisions.
Published by: : Department of Health, Disability and Ageing
Duration: 3.5 minutes
First Nations Visual Storyboard – Aged care and your rights
The storyboards use pictures to explain aged care, your rights and what to do if your rights aren’t being met.
Published by: Aged Care Quality and Safety Commission
Your rights for good, safe aged care
Plain English explanation of the Statement of Rights.
Published by: Aged Care Quality and Safety Commission
You Might Be Interested In
Statement of Rights Board Briefing Paper
pages 24-34 of our
Aged Care Act Communications Toolkit