Governing Bodies

Categories 1-6

Overview

Effective governing bodies have core responsibilities including:

  • Uphold the rights of older people

  • Comply with the Aged Care Act and Aged Care Rules

  • Strategic oversight

  • Oversee safety and service quality

  • Lead clinical governance (where applicable)

  • Financial planning and oversight

  • Work within their governance framework

  • Monitor and manage compliance and risk

  • Understand the aged care reforms

  • Participate in quality audits and registration processes

  • Comply with the Code of Conduct and Statement of Rights

  • Oversee responsible persons reporting

  • Notify the Aged Care Quality and Safety Commission of key changes

  • Ensure all staff have the right qualifications, skills and experience.

Key Resources

Provider governance obligations

This webpage covers:

  • About the obligations

  • Membership of governing bodies

  • Quality care advisory body

  • Consumer advisory bodies

  • Suitability of key personnel

  • Notifying the Commission of certain matters

  • Staff qualifications, skills, and experience

  • Constitution

Created by: Aged Care Quality and Safety Commission
 

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Aged Care Act Communications Toolkit

As the new Act takes effect, providers must ensure their governing boards understand what’s changing and why it matters.

This Toolkit bridges the gap between government-issued materials and what providers need on the ground.

The Toolkit features a series of easy-to-read board briefing papers covering key topics:

  • New Aged Care Act Overview (pages 6–10)

  • Statement of Rights (pages 24–27)

  • Due Diligence (pages 35–39)

  • Code of Conduct (pages 47–51)

  • Banning Orders (pages 68–73)

  • Conditions of Registration (pages 76–85)

  • Supported Decision Making (pages 98–103)

  • Whistleblowers (pages 122–130)

Created by: SSD Connect Alliance and Victorian SSD Partners with Enkindle Consulting

Updated: 28 July 2025

Download Toolkit Word Doc

Governing for quality aged care: A director’s guide

Created by: Australian Institute of Company Directors 

Download Guide

Board Briefing Toolkit

This toolkit supports CHSP senior leaders to brief board members about the aged care reforms.

Created by: Eastern Sector Development Team 

Download Toolkit

Notifying us of a change in circumstances

This webpage includes information about:

  • Types of changes to notify the Commission about

  • How to make a notification

Created by: Aged Care Quality and Safety Commission

Got to Webpage

The Aged Care Act 2024 - Factsheet for Councillors

This fact sheet provides local government councillors with key information about the Act, including their responsibilities as responsible persons and the council’s obligations as the governing body when delivering government-funded aged care services.

Created by: Municipal Association of Victoria (MAV)

Download Fact Sheet

You Might Be Interested In

Our curated resources about:

The Code of Conduct

Statement of Rights

Responsible persons screening