Responsible Persons
Categories 1–6
Go to Key Resources
Overview
A responsible person is someone who plays a key role in how an aged care provider is run. This includes:
Members of the governing body
Senior staff who influence decisions or manage day-to-day operations.
Responsible persons have a legal duty to make sure the provider is meeting its obligations under the Aged Care Act.
Key Resources
The Responsible Persons Toolkit
This toolkit gives you clear, practical support to understand and manage responsible person obligations under the Aged Care Act 2024.
Designed for in-home aged care providers, the toolkit includes plain language guides, templates, checklists and videos to support governance, compliance and oversight.
While the toolkit focuses on CHSP providers, most content is also relevant to organisations delivering Support at Home services.
Developed by: The SSD Connect Alliance and Quality Service Improvement in partnership with the Migrant Resource Centre North West Region and United – Spanish Latin American Welfare Centre.
Version: 1.0
Released: 10 April 2026
Aged Care Act Communications Toolkit
As the new Act takes effect, providers must ensure their governing boards understand their obligations.
This Toolkit bridges the gap between government-issued materials and what providers need on the ground.
To support conversations with your governing body about Responsible Persons, the toolkit includes two focused board briefing papers:
Obligations for Responsible Persons – pages 90–97
Suitability Matters – pages 54–67
Created by: SSD Connect Alliance and Victorian SSD Partners with Enkindle Consulting
Updated: 28 July 2025
New aged care regulatory model – Frequently asked questions
This document answers questions from providers about the new aged care regulatory model.
Created by: Department of Health, Disability and Ageing
Statutory duties under the Aged Care Act: What Providers and Responsible Persons need to know
A short summary of the new legal duties for registered providers and responsible persons under the Aged Care Act 2024.
Covers:
What the duty to prevent harm means in practice
How breaches and ‘serious failures’ are assessed.
Created by: Maddocks (Law Firm)
3 minute read