Incident Management and SIRS

Categories 1-6

Overview

The Serious Incident Response Scheme (SIRS) sets requirements for all providers of aged care services to manage and take reasonable action to prevent incidents.

Key Resources

Reportable incidents

Learn about the 8 reportable incident types, Priority 1 and Priority 2 incidents, and access guidance to help you identify and report incidents under the Serious Incident Response Scheme (SIRS).

Created by: Aged Care Quality and Safety Commission


Investing in your reportable incident capability: Incident management and the Serious Incident Response Scheme (SIRS)

An education pack to help home and residential aged care providers build staff knowledge of incident management and the Serious Incident Response Scheme (SIRS). Deliver it as a complete training program or in a series of shorter sessions.

Created by: Aged Care Quality and Safety Commission


Effective incident management systems: Best practice guidance

Guidance to help aged care providers develop and embed an effective incident management system that supports safer care, reduces the risk of incidents recurring and promotes learning from incidents and near misses.

Created by: Aged Care Quality and Safety Commission


Reportable incidents and SIRS – A quick guide to changes from 1 Nov 2025

A quick guide to the changes to reportable incidents under the Serious Incident Response Scheme (SIRS) introduced by the Aged Care Act 2024 and the Aged Care Rules 2025 from 1 November 2025.

Created by: Aged Care Quality and Safety Commission