Elder Care Support kit
Download the kit
Thanks. Here are the files, with the steps for each one.
Updated November 2026
What’s in the kit
Pick the file that matches what you want to do.
The video
Play in waiting rooms, at yarning sessions and community events. 9 minutes.
Go to the videoThe brochure
Add your logo and contact details, then print it in your office or send it to a professional printer.
Go to the brochureThe posters
Two posters to print for your reception area, one with Aunty Cecily and one with Uncle Brian. Each comes in A3 and A4.
Go to the postersDownload and play the video
Download video for waiting-room screens
Play in waiting rooms, at yarning sessions and community events. 9 minutes, 400 MB.
find-out-how-elder-care-support-workers-help.mp4For screens at your service and at events you run. To share the video, use the YouTube link.
Watch or share the video
Share the video or embed it on your website or in PowerPoint presentations. 9 minutes.
https://youtu.be/pG1M8OVyrUIWays to use it
- on a waiting-room screen
- at yarning sessions, Elders groups and community events, with time afterwards for questions
- in staff and volunteer induction, so everyone knows what the program does.
Play it on a TV
- Download find-out-how-elder-care-support-workers-help.mp4 and save it to your computer.
- Copy the file onto a USB stick.
- Plug the stick into the TV and open the TV’s USB or media player.
- Choose the video and select the repeat or loop option, if available.
- If the TV can’t find the video, try a different USB stick. Some older TVs can only read sticks formatted as FAT32.
The brochure
Brochure to print in your office
Add your logo and contact details, then print on your office printer and fold.
elder-care-brochure-inhouse-fillable.pdfBrochure for a professional printer
Add your details, then have a professional printer print it edge to edge.
elder-care-brochure-professional-printer-fillable.pdfBefore you start
To add your details to the brochure, you need three things:
- Adobe Acrobat Reader on a computer. It’s free from Adobe’s website. Save the file to your computer, then right-click it and choose Open with > Adobe Acrobat Reader.
- Your logo in its RGB version, as a PNG or JPG. Logo files are usually labelled RGB or CMYK in the file or folder name. If you’re not sure which you have, use a PNG. A logo on a white or transparent background looks best.
- Your organisation’s name, address and phone number, written the way you want Elders and families to see them.
Add your details to the brochure
You only need to do this once. Save your copy and print from it whenever you need more.
- Download elder-care-brochure-inhouse-fillable.pdf and open it in Adobe Acrobat Reader. Adding your logo won’t work if the brochure opens in a web browser.
- Find the blue box under “Call or visit your Elder Care Support team” on the left-hand page of the first sheet.
- Click the white box that says “Click here to add your logo” and choose your logo file.
- Click the line under the logo box and type your organisation’s name.
- Press Tab and type your street address. Press Tab again and type your suburb, state and postcode.
- Press Tab and type your phone number.
- Save the file with a new name, such as “Elder Care Support brochure – [your organisation].pdf”.
The text size is fixed. If your text is cut off, you’ve reached the character limit for that field. Shorten it, for example “Ltd” instead of “Limited”.
If your logo won’t load or you see “Error reading JPeg file”, you may have chosen the print (CMYK) version of your logo. Use the RGB version, or open it in any image program and save a copy as PNG.
Print the brochure in your office
The brochure prints on one A4 sheet, both sides, and folds in half to A5. Choose these settings in the print window:
| Setting | Choose |
|---|---|
| Paper | A4 |
| Size | Actual size (not “Fit” or “Shrink”) |
| Sides | Double-sided |
| Flip | Flip on short edge (sometimes called short-edge binding) |
| Colour | Colour |
The white border around the edge is part of the design. Office printers can’t print right to the edge of the paper.
Print one test copy first. Fold it in half with Uncle Brian on the front cover. Open it. If the inside pages are upside down, change the flip setting to the other edge and try again.
Standard copy paper works. Heavier paper, around 120 gsm, folds more neatly and feels more like a printed brochure. Crease the fold firmly with the cover facing out.
No Acrobat Reader? Use a label
Print the brochure without filling it in, using the same settings. Then print your logo and details on a sticky label and stick it over the blue box.
Label size: 99.1 × 57 mm. These are usually sold as 10 labels per A4 sheet and fit inside the box, with blue showing either side.
Use a professional printer for an edge-to-edge finish
File: elder-care-brochure-professional-printer-fillable.pdf
A professional printer can print the colour right to the edge, with no white border. Use this option for larger numbers or a more finished look.
- Download the professional printer version of the brochure and add your logo and details to the last page, the same way as above.
- Save it and send it to the printer.
- Tell them: “A4 folded to A5, four pages, full colour both sides, with 3 mm bleed. Please flatten the form fields before printing.”
- Ask for a proof and check your details before they print the full run.
Ask for matt or silk paper.
Print and put up the posters
There are two poster designs, one with Aunty Cecily and one with Uncle Brian. Each comes in A3 and A4.
- A3 is better on a wall or noticeboard, if your printer takes A3 paper. Otherwise use A4.
- Print at actual size, one side, in colour. The white border is part of the design.
- Put them where people wait, at a height someone sitting down can read easily.
Aunty Cecily
Uncle Brian
The posters don’t carry your contact details. They tell people to ask at reception. Make sure everyone on your front desk knows who to send people to when they ask about Elder Care Support.
Questions
For help with the kit, contact:
The SSD Connect Alliance
Updated November 2026