Artificial intelligence (AI) is becoming part of day-to-day work across the aged care sector. From drafting documents to supporting decision-making, these tools can save time and improve consistency – but only when used well.
For aged care providers, the stakes are higher. Staff regularly work with sensitive information, so understanding privacy, accuracy and ethical considerations matters. Building AI capability helps teams apply these tools safely, effectively and in line with organisational responsibilities.
What we’ll cover
This session focuses on how AI can support everyday work in aged care.
You’ll explore:
where AI fits in aged care right now
responsible AI use, including privacy, accuracy, ethical considerations and organisational policy
an introduction to generative AI tools for general business use
how AI can support common administrative tasks
prompting fundamentals to help you get useful and accurate outputs
AI-assisted problem-solving and decision-making.
What you’ll gain
By the end of this session, you’ll be able to:
understand what current AI tools can and can’t do
use AI for routine administrative tasks with greater confidence
apply prompting techniques in your day-to-day work
identify what information should never be entered into public AI tools
recognise when human review is essential and when outputs may be incorrect.
During the session
During the session, you will:
work through hands-on exercises using real workplace scenarios
practise drafting, summarising and problem-solving with AI tools
learn from examples tailored to aged care settings
access a dedicated resource page with prompts, templates and examples for use after the session
Who should attend
This session is for people working in CHSP or Support at Home-funded aged care who complete desk-based work as part of their role.
No technical background is required. It’s suitable whether you’re new to AI or want to build more consistent and effective use.
Cost
This workshop is offered at no cost to CHSP and Support at Home-funded organisations.
Meet your facilitator
George Gouzounis – Aged Care Sector Support Coordinator, MCCSA
George leads AI adoption, workforce development and cultural competence training for aged care providers across Australia. He chairs the national AI Adoption in Aged Care Workgroup and authored the Guidelines for the Responsible Use of Generative AI in Aged Care.
He also co-authored the Integrating AI into Support at Home toolkit, contributes to national ageing and aged care committees, and publishes the Age Friendly Futures newsletter.
Presented by
The SSD Connect Alliance
Act now
Places are limited – register now to secure your spot.
Please note – live attendance is essential
This workshop will not be recorded, and we do not send slides, tools or resources to people who register but do not attend.
Important
You’ll receive confirmation and event information from The SSD Connect Alliance via Humanitix. Some work email systems block these messages.
If you don’t receive:
Your confirmation email within 30 minutes, or
Your pre-event email 7 days before the event
Check your spam/junk folder or talk to your IT team.
Ask them to allow emails from:
email-campaigns.humanitix.com
IP addresses: 198.244.54.51, 159.135.226.224
Funded by the Australian Government Department of Health, Disability and Ageing. Although funding for this event has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.