Service Agreements
Categories 1-6
Go to Key Resources
Overview
From 1 November 2025, all new CHSP and Support at Home participants will need to have a service agreement with each provider they’re receiving services from.
For existing CHSP clients, providers are expected to enter into a compliant agreement as they review each older person annually.
Key Resources
CHSP Service Agreement Guide & Plain English Templates
The guide and templates have been developed to assist CHSP-funded providers. They are in plain English and based on current guidance and templates from the Department of Health, Disability and Ageing.
Created by: SSD Connect Alliance
Version: 2
Udated: March 2026
Commonwealth Home Support Program (CHSP) Service Agreement template
Template for a Service Agreement under the Commonwealth Home Support Program (CHSP), outlining the terms between the service provider and client.
Created by: Department of Health, Disability and Ageing
Commonwealth Home Support Program (CHSP) Service Agreement User Guide
This guide assists providers to complete the Service Agreement and understand how to support their CHSP clients in understanding their rights when accessing services.
Created by: Department of Health, Disability and Ageing