Q – What’s changing from 1 July for assessed and unassessed clients?
A – From 1 July 2025
Continue to refer your unassessed clients to My Aged Care to be assessed
Match the client’s service type on your client management system with the service list in the CHSP 2025-27 Manual
You need to record the client’s MAC ID in your client management system in preparation for January 2026
From 1 November 2025
When the new Act comes into effect on 1 November, clients must be assessed as eligible through a My Aged Care assessment to receive CHSP services
From January 2026
Record a client’s MAC ID in DEX reporting
For more information: Proposed changes to Commonwealth Home Support Programme (CHSP) Data Exchange from 1 July 2025 – Fact sheet