Rethinking Care Management

Rethinking Care Management – Rationale for a Clinical Governance Framework in Local Government

A key focus of aged care reform is strengthening governance across the sector. This report explores what that means for CHSP providers – particularly those in local government – and outlines how a care and clinical governance framework can support quality, safety and accountability.

It unpacks the implications of the strengthened Aged Care Quality Standards and offers practical insights for CHSP-funded teams navigating these expectations.

This report complements the Rethinking Care Management – Position Paper (below) and the Rethinking Personal Care – Good Practice Service Model.

Developed by the SSD Connect Alliance with Aspex Consulting
Last Updated:
June 2025

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Rethinking Care Management – Position Paper

This position paper outlines key issues facing CHSP providers in relation to care management – with a focus on the transition to the upcoming Support at Home program.

It reflects the policy settings current as at December 2024 and highlights the implications for planning, practice and provider readiness.

Developed by the SSD Connect Alliance with Aspex Consulting
Last Updated:
January 2025

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Aged Care Care Act & Support at Home Communications Toolkit

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Rethinking Personal Care