Sector Stories: Reforms
Interviews with CHSP and Support at Home providers on how they're responding to aged care reforms.
Real stories. Practical insights. From people on the ground.
Preparing for the Reforms: Challenges, Wins & What’s Next
An interview series with aged care leaders
In the lead-up to the new Aged Care Act, aged care leaders share how they’re preparing, what they’ve learnt, and what’s still to come.
Barbara Leon: “Excitement, overwhelm and resilience”
We spoke with Barbara Leon, Operations Manager at UNITED – Spanish Latin American Welfare Centre, about how her team is preparing for Support at Home, what they’re learning along the way, and how strong planning and collaboration are helping them adapt to change.
Dr Antoinette Mertins: “Flying the plane while building it”
Dr Antoinette Mertins from the SSD Connect Alliance and City of Whittlsea shares how her team is balancing reform and service delivery, and why partnerships matter more than ever.
Katherine Formica: “Much better than we were 6 months ago!”
Katherine Formica from Echuca Regional Health shares how her team tackled reform overwhelm and built a clear plan forward.